There has been countless requests from people, asking for the step by step guide on how they can reverse wrong transactions on AirtelTigo Money in Ghana. This alone drove my attention to the point that a lot of AirtelTigo Money users in Ghana are sending money to the wrong people and need help on how to reverse these money at ease.
Whenever we make mistake by sending money to the wrong number using our AirtelTigo Money wallet, the first thing we do is to call AirtelTigo customer care — to lodge complain for reversal.
The fact is how a lot of Ghanaians are not aware that you can reverse the money sent to someone using AirtelTigo Money.
Fraudsters and pressure caused by relatives do lead us into making the wrong transaction we tend to regret because that might be our last money left on our mobile money wallet.
A recent update from AirtelTigo Ghana revealed that, you can reverse AirtelTigo Money sent to a wrong recipient. The reversal can be made within 24 hours from the time money is being sent to the wrong person.
In today’s post, we shall take a look at how to reverse AirtelTigo Money sent to a wrong number in Ghana.
How Does AirtelTigo Money Reversal For Wrong Transaction Work In Ghana
In regards to how AirtelTigo Money reversal works in Ghana, a user will have to apply for it and wait — since your details will be sent to the AirtelTigo Money reversal desk for fact-check and confirmation.
AirtelTigo Ghana will now perform an audit or investigate into your AirtelTigo Money account and its history for transaction. The investigation takes almost a month to complete and get your money back due to time money is being sent and reporting time. AirtelTigo Ghana will pay your money back into your AirtelTigo Money wallet — after investigation is done by AirtelTigo Money (ATM) reversal desk.
How to Do AirtelTigo Money (ATM) Reversal For Wrong Transaction
All Ghanaians using AirtelTigo Money need to follow the simple steps below.
- Dial the AirtelTigo Money short code, 1108#
- Choose option 5 — My Transaction Reversal
- Choose option 1 — AirtelTigo to proceed
- Select the option 1 for the last transactions or 2 for other transactions
After you are done with the process above, AirtelTigo Ghana with team from AirtelTigo Money (ATM) reversal desk will investigate and reverse your Money to your AirtelTigo wallet.
If you are yet to register for your AirtelTigo Money account, then you can learn and read the full guide here on: AirtelTigo Money: How To Register, Shortcode, Send And Receive Money
Summary
Make sure to abide by the Terms & Conditions for AirtelTigo Money, rules and regulations governing Mobile Money operation in Ghana under the bank of Ghana. Also try not to report any transaction to be reversed as a mean of trial. Make sure you have genuine reason for reversal of your money and expect your money back within a period of 30 days.
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