Frequently Asked Questions (FAQs) About FIDO Loan

These are some of the Frequently Asked Questions (FAQs) About FIDO Loan In Ghana.

Fido Money Lending Limited has been known for granting instant mobile money loans for interested Ghanaian individuals to facilitate their financial status — for either payment of school fees, start a business or pay for rent.

With this, Fido Money Lending Limited has been providing their quality service in support of FinTech in Ghana — with their instant mobile money loans for average Ghanaians.

If you are willing or interested in apply for any mobile money loan, the you can check our latest guide on how to apply for instant mobile money loans and get up to GHS 1000 on your mobile money wallet — without providing a collateral nor guarantor.

AlsoHow To Get Mobile Money Loans in Ghana

In this article, I will provide you some of the frequently asked questions about FIDO Money and what you ought to know.

FIDO Loan Frequently Asked Questions (FAQs)

Is FIDO authorized to provide loans in Ghana?
Yes. FIDO is licensed by the Bank of Ghana to provide loans.

What are the fees to use Fido?
There are NO UPFRONT FEES for using the FIDO mobile app or applying for a FIDO Loan. We charge a processing fee which will be disclosed to the customer prior to accepting a loan, and are paid only after you get your money, when your loan is due for repayment.

What can I use the FIDO Loan for?
Customers can use the proceeds for any purpose, except for illegal activity.

What are the eligibility requirements?
To qualify for a FIDO Loan, you need a valid ID and Mobile Money.

  • ID Type: Driver’s License, NHIS Membership, Voter ID, National ID or Passport
  • Mobile Money account: MTN Mobile Money or AirtelTigo Money registered in your name for at least two months.
  • You must be a resident in Ghana over 18 years of age.

How much is the interest rate?
The interest rates for new customers start at 14% for 30 days, the interest amount is displayed in the app before applying. Returning customers having a good history of paying your loans with Fido on time get better interest rate on future loans, the lowest interest rate is 8% for 30 days.

How long does it take to approve my request?
Within one minute after submission, a credit decision will be shown on the screen.
FIDO app evaluates each loan application and reserve the right to reject some applications. The decision cannot be reversed and we can only recommend you to apply again after 2 weeks.

My request was approved. What do I have to do next?
Please read carefully the instructions displayed in the app when the loan has been approved. The instructions will either inform you to approve the loan agreement within the app to complete the process, or visit a branch for processing. Please see the Contact section for opening hours and directions to our branch.

Where and when will my FIDO Loan be paid?
After fully completing the process, the loan is paid out instantly. We will notify you by SMS of the transfer.

How will I repay the FIDO Loan?
When the loan becomes due, you will have to transfer the money from your wallet following procedure below. To pay with cash, you can visit any Zenith bank branch and deposit to FIDO’s account. Remember to always use your Client ID for payment.

What will happen if I can’t repay the FIDO Loan on-time?
Please contact us with any issues related to the repayment of your FIDO Loan. Customers will be charged additional penalties for late repayments. Fido reserves the right to take any legal action to recover outstanding debts and report delinquent borrowers to the appropriate agencies and/or authorities.

What is the min/max loan amount?
First time borrowers are eligible for a maximum of GHS 200 to be paid within 10 to 33 days. The loan term must be selected in the app when applying.

Paying your loan on time can get you a higher amount and reduced interest as you climb the ladder up to a maximum of GHS 1000.

FIDO Loan Contact Details

No. 48 Blohum Road
Dzorwulu, Accra, Ghana
Near Sid Theatre and Medlab
From Perez Chapel junction, continue down the road to Dzorwulu (inside) until you reach the T-junction.
[email protected]
Customer Support: 024 243 6885

Operating hours
Monday-Friday: 8:00 – 17:30

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