Category Archives: Tips & Tricks

Welcome to ICT Catalogue as a tech blog. This is our “Tips & Tricks” section available for you! Discover valuable tech tips and clever tricks to enhance your tech experience. Learn time-saving hacks, software shortcuts, and smart gadget usage. Stay updated with the latest tech “Tips & Tricks” to make the most of your devices.

How Are Call Centers Reshaping the Future Of The Customer Journey

By | October 14, 2024

As technology advances and communication becomes more globalized, businesses face new challenges in delivering quality customer service. Customers demand faster and more efficient responses, and businesses struggle to keep up with the increasing volume of inquiries. Call centers have become the answer to this problem, reshaping the future of the customer journey. One country that… Read More »

Regression Testing in Agile Methodology

By | October 13, 2024

Regression testing is one of the types of software testing that is primarily performed to verify whether the new code impacts the existing functionality of the software or product. However, with the advancement of new-age technologies, automated regression testing tools help streamline the regression testing process. The use of automated tools enables the tester to… Read More »

Live Chat Support 101: Definition, Benefits, And Best Practices

By | October 13, 2024

Whatever business you are doing, having live chat with clients is much important, and here is live chat support 101 with the best definition, benefits and best practices to implement for your business growth. In today’s fast pacing and constantly evolving world, customers look for a more personalized and quick approach to query resolution. Businesses… Read More »