If you are an Outlook user, you might have encountered the error message “Something went wrong and Outlook couldn’t save your account settings.”
This error message can be frustrating, especially if you need to access your email urgently. In this article, we will discuss how to solve this problem and get your Outlook account up and running again.
What causes this error message?
The error message “Something went wrong and Outlook couldn’t save your account settings” can occur due to various reasons. Some of the most common causes are:
- Poor internet connection
- Antivirus software blocking Outlook
- Corrupted Office installation
- Damaged Outlook profile
How to fix the error message “Something went wrong and Outlook couldn’t save your account settings”
Here are some methods you can try to fix this error message:
Method 1: Check your internet connection
The first thing you should do when you encounter this error message is to check your internet connection.
A poor or unstable internet connection can prevent Outlook from saving your account settings. You can try resetting your network or contacting your internet service provider if you suspect that your internet connection is the problem.
Method 2: Disable your antivirus software temporarily
Sometimes, antivirus software can cause conflicts with Outlook, which can result in the error message “Something went wrong and Outlook couldn’t save your account settings.”
You can try disabling your antivirus software temporarily and see if it resolves the issue. If it does, you might have to add an exception for Outlook in your antivirus software.
Method 3: Repair your Office installation
If you have a corrupted Office installation, it can cause issues with Outlook. You can try repairing your Office installation to fix any corrupted files. To do this, go to Control Panel > Programs and Features, select Microsoft Office, and click on the “Change” button. Then select “Repair” and follow the instructions.
Method 4: Create a new Outlook profile
If all else fails, you can try creating a new Outlook profile. This will create a new set of files and folders for Outlook, which might solve the problem.
To do this, go to Control Panel > Mail, click on “Show Profiles,” and then click on “Add” to create a new profile. Follow the instructions to set up your email account in the new profile.
Conclusion
The error message “Something went wrong and Outlook couldn’t save your account settings” can be frustrating, but there are ways to fix it.
By following the methods discussed in this article, you can troubleshoot the issue and get your Outlook account up and running again.