If you’re a Disney Plus subscriber and use Roku to stream your favorite shows, you may encounter some problems with the app. It can be frustrating to experience technical issues with the app, especially when you’re excited to watch a new episode of your favorite series.
In this article, we’ll explore some common problems and solutions to help you get Disney Plus working on Roku again.
Why is Disney Plus Not Working on Roku?
There can be several reasons why Disney Plus is not working on Roku. Some of the common issues are:
Network Connection Issues
If Roku is not connected to the internet, you won’t be able to access Disney Plus. Make sure your Roku device is connected to the internet and the signal strength is strong enough.
2. Outdated Disney Plus App
An outdated Disney Plus app can cause technical issues. Check if there is a new update available for the app and download it to ensure the app is up to date.
Roku System Update Issues
If your Roku device is not updated, it can cause problems with the Disney Plus app. Check if there is a new system update available for your Roku device and download it to ensure it’s updated.
Server Issues
Sometimes, the Disney Plus server can experience technical difficulties, which can cause the app to stop working.
How to Solve Disney Plus Not Working on Roku?
Here are some troubleshooting tips to help you fix the Disney Plus app on Roku:
Check Your Network Connection
Ensure that your Roku device is connected to a stable internet connection. You can check the connection strength in the settings section of the Roku device.
Restart Your Roku Device
Restarting your Roku device can fix some of the technical issues. Go to the settings section of the Roku device and choose the System option. Select the Restart option to reboot your device.
Reinstall the Disney Plus App
Uninstall the Disney Plus app from the Roku device and reinstall it again. Go to the home screen of the Roku device, select the Disney Plus app, press the * button on the remote, and select Remove Channel. Then go to the Channel store, search for Disney Plus, and install it again.
Update the Disney Plus App
Ensure that the Disney Plus app is up to date. Go to the home screen of the Roku device, select the Disney Plus app, press the * button on the remote, and select Check for Updates. If there’s a new update available, download and install it.
Update Roku System Software
Check if there is a new system update available for your Roku device. Go to the settings section of the Roku device, select the System option, and choose the System Update option. If there’s a new update available, download and install it.
Contact Disney Plus Support
If none of the above solutions work, contact Disney Plus support for further assistance. You can contact them through their website or social media channels.
Conclusion
Experiencing technical issues with the Disney Plus app on Roku can be frustrating, but there are ways to fix it. By following the troubleshooting tips mentioned above, you can resolve most of the problems and get back to enjoying your favorite shows on Disney Plus.