We love Disney Plus and everything it has to present, but even Disney Plus occasionally has issues when streaming movies through the programme.
What is error code 36 in Disney Plus?
Error code 36 merely indicates that a message has impeded your access because you are attempting to view a restricted piece of material. It includes the following warning message:
“We’re sorry, but you are not authorized to view this video. If you think you are seeing this message in error, visit the Disney+ Help Centre (Error Code 36).”
The solutions listed below can be used to resolve any of these Disney Plus problems.
Why Does Error Code 36 Occur?
Given that you’re not authorized to watch the video you’re trying to download, you’re receiving error code 36. Most of cases, this is due to the movie being currently available, that may be due to a Disney internal issue or a right’s availability.
How Do I Fix Error Code 36 On Disney Plus?
The first stage in resolving error code 36 for Disney Plus is understanding why it appears. Following are the methods for fixing Disney Plus Error Code 36 that will assist you in fixing the error.
Verify whether the content you are attempting to obtain is accessible in your nation or region.
It is not surprising that you are presented with the Disney Plus Error Code 36 if the content is not accessible. A specific piece of content may not be made accessible on Disney Plus for a variety of reasons. One of the most frequent excuses is that Disney Plus hasn’t yet made any purchases or secured any licences for the material. You can view the content once it is made available.
Turn off the child mode.
Disney Plus has a fantastic feature called kid/Kids mode that allows you to block videos that you don’t want your kid to have access to.
Only the videos that are appropriate for your kid are served by the filtering system.
You will be shown the videos according to Child mode and may see the error code if you are viewing Disney Plus while Kids mode is still on.
Therefore, check to see if Disney+ has child mode activated or not.
If child mode is on, turn it off and see if the error number disappears.
- access your Disney+ identity.
- Next, click Edit Profiles.
- Toggle the kid’s setting off by going down.
Disable Its VPN
The best method to access geo-restricted content in your area is through a VPN.
However, not all VPNs are able to get around Disney Plus’ protection and display the error message.
Free VPN services are frequently ineffective against Disney Plus security and are unable to assist you in accessing material that is restricted. So, using a decent, paid VPN service that can easily get around Disney Plus security is what we advise.
If you use a paid VPN service, make sure it supports Disney Plus. If it does, call the VPN provider to report the problem.
Contact Disney+ Support
The Disney Plus Error Code 36 fixes listed in the part above are merely hypothetical solutions. If none of these solutions work, get in touch with the Disney + Help center, and they can assist you with this error number.