How to Check Prepaid Meter Balance in Ghana – There’s no need to go to the ECG office or customer service point to purchase prepaid credit for your meter when you can do it through the ECG mobile app.
The ECG ICT team created the app to allow Ghanaians to pay for the power they purchased and the services the company provided.
Aside from using the ECG app to buy prepaid credit, you can also use the app to check the amount of prepaid balance you have before your next power purchase.
This article seeks to bring to light how you can check your prepaid meter balance in Ghana so if you have any questions in this regard, kindly read the article to the end.
About ECG App
Our renewed commitment to delight customers at all points of contact is reflected in the all-new ECG PowerApp. It enables you to connect to critical information as it happens, as well as engage directly with our customer service team to report issues and receive timely feedback on this app.
All prepaid and postpaid meters can be recharged (and soon including selected card-based meters via NFC and Bluetooth).
If a transaction goes wrong, you can now receive refunds faster and withdraw them instantly to your mobile money wallet or bank account thanks to the improved top-up process.
Downloading ECG App in Ghana
It is not difficult to download the ECG App in Ghana. You can download and use the app on your phone regardless of the operating system (Android or iOS). To install the ECG app on your phone, do the following:
- Go to the Google Play Store for Android or the Apple App Store for iOS (iOS)
- Enter ‘ECG’ into the search bar, and the app will appear. All you have to do now is tap on it to see its details.
- Once the details are displayed, locate and tap on the download icon.
- Wait for it to finish installing before proceeding to register or log in after the installation.
How to Check Prepaid Meter Balance in Ghana
Checking your prepaid meter balance in Ghana is not something difficult, and it can be done within a few seconds. To check your prepaid meter balance, just for the following;
- Go to your phone’s app menu and locate the ECG app
- Click on the ECG app and click on the select add meter tab
- Proceed to click on the Check Balance app
- This will display your prepaid meter balance for you to see